How to Customize the WooCommerce Checkout Checkbox Text – Liability & User Experience

by | Feb 1, 2021 | Development, Ecommerce

WooCommerce is an eCommerce plugin utilized within a very popular well known content management system, that being WordPress! WooCommerce provides you the option to add custom field text to the check out page.


You will need WooCommerce plugin installed on a WordPress website. You will need access to the administrator dashboard.

Why would I customize my checkout text?

Customizing the checkout text will give you flexibility to point people to variety of your legal pages such as your website privacy policy, terms & conditions, or a specific return policy.

Let’s do this, open up your dashboard:

1. Open up the WordPress Theme Customizer.

In your WordPress dashboard to appearance -> Customize. If using Divi this will also show up under Divi -> Theme Customizer

Divi is a top-tier theme builder, Morepull uses this quite frequently. Built by Elegant Themes.

2. Navigate to the WooCoomerce tab in the customizer.

3. Select Checkout and you will see options for Privacy Policy and Terms and Conditions.

See photo adjacent for details.

Now that you are in the WordPress customizer you may or may not be given the ability to edit the checkout checkbox text. First determine if you need to unpublish your page prior to editing, this can be done within the customizer.

Also to be able to edit text select a blank page from the page drop down, refresh, and then select text box from either tab you want to edit.

This will refresh the text box at the bottom and allow you to change the text here. If you don’t do this you may not be able to alter text. You can add additional links within the message.

4. You are done.

Re-publish your page and checkout your new WooCommerce checkout page to ensure appropriate formatting and that your content has updated for the checkboxes.

If you are running an eCommerce operation with WooCommerce altering your checkbox text is essential.

Make sure your customers get the right information on checkout. It is good practice to put hyperlinks to privacy policy, terms and conditions, and refund policy. When setting these links make them open in new tab when clicked so that the customer purchasing experience is not interrupted.

No one likes to have re-enter purchasing and personal information.

No one likes to feel they have been duped. Make your checkout text clear, concise, and relevant. Link to your refund policy or terms of sale, that’s imperative.

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